From : Simon Kearsley

Wessex Water have explained that the engineer we’ve been dealing with (Jamie) is moving on at the end of the week. He’s been really helpful ! But, don’t worry, there’s a replacement (Dan) that is taking over.
Wessex have a regular progress meeting on a Monday and they’ll then issue us (Michael – Parish Council Clerk and myself) a copy of the report. I’ll pass that on via the website and WhatsApp so that everyone can see what’s going on. It may well be the Tuesday before I can do that – just so you’re aware.
Wessex Water have also mentioned that various people at Wessex have been getting direct calls from people in the village and have asked us all to please not do that and also not to share direct contact details but, more importantly, to please raise any issues, complaints, enquiries etc. through the main help desk. The number for this is :
0345 600 4600
This then helps them refer the issue to the correct person and make sure it is resolved properly. It also lets the engineers get on with what they’re good at – engineering !
Elizabeth Threlfall has been dealing with Wiltshire Council about the resurfacing work that’s scheduled for the Murcott Rd this weekend…
It’s expected to happen on Saturday, it only takes half an hour, and they’ll stop before the Eastcourt turning so that a diversion will still be in place.
Hopefully, exit from Follyfield will still be possible by turning left anyway…. but that’s just my guess not a Wessex Water promise !
